Privacy Policy

NOTICE – STATEMENT ON THE PROCESSING OF PERSONAL DATA OF THE COMPANY “IOLI PIGI SINGLE-MEMBER S.A.”
As Data Controller and Processor in accordance with the General Data Protection Regulation (EU) 2016/679

Our company is committed to respecting and protecting your personal data. We understand and take seriously the fact that you are aware of and concerned about your personal data.

This Privacy Policy describes the personal data we collect about you, how we use and protect your personal data, and the choices you have regarding how we use such data.

We recognize that data protection is an ongoing responsibility, and therefore, we will update and amend this Statement from time to time. Please visit our website at www.iolispring.gr periodically to ensure you are informed and satisfied with any changes.

1. What Personal Data We Collect About You
1.1. Full Name / Company Name:
We collect the names (first and last name) and company names of our customers, as well as the names of customer contact persons when they express interest in our services, subscribe to our newsletter, or participate in our promotional activities.
1.2. Email Address:
We collect the email addresses of our customers and their contact persons when they express interest in our services, subscribe to our newsletter, or participate in our promotional activities.
1.3. Postal Address:
We collect the residential or business address of our customers for invoicing purposes.
1.4. Other Contact Details:
We collect other contact details, such as the phone numbers of our customers or their contact persons, to provide our products and services more efficiently.
1.5. Billing Information:
We collect customer data necessary for invoicing our services, such as VAT number and Tax Office name.
1.6. We strive to minimize the risk to your rights and freedoms by not collecting sensitive personal data about you.

2. How We Collect Your Personal Data
We collect your personal data when you express interest in our products and services and contact us, when we enter into a contractual relationship for the provision of our products and services, and when you visit our website and fill out the contact form. We do not sell your personal data to anyone and only share it with third parties who facilitate the provision of our services to you.

3. How We Use (Process) Your Personal Data
We use your personal data for the following purposes:
3.1. Customer Service:
Our company specializes in the production and trade of wines and water, and we have a well-organized sales network to serve our customers efficiently.
3.2. Marketing and Promotional Activities:
This includes participation in contests or periodic emails sent to those who have subscribed to our newsletter. We may also add individuals to our newsletter list if they provide us with their email address during communication and express their desire to receive newsletters. Each newsletter provides the recipient with the option to unsubscribe from future newsletters.

4. Legal Basis for Processing Your Personal Data
4.1. The processing of your personal data for the provision of our services is based on the conclusion and execution of a contract or, at your request, on preparatory actions for concluding and executing a contract.
4.2. The processing of your personal data for marketing or promotional activities is based on your consent.
4.3. In some cases, the processing of your personal data is necessary for our legitimate interests or for compliance with national or EU legislation.

5. Retention Period of Your Personal Data
5.1. We retain your personal data for the duration of our business relationship. We keep customer and consumer personal data for at least fifteen (15) years to fulfill our obligation to maintain accurate records for tax or other administrative authorities.
5.2. We retain the personal data of individuals who have subscribed to our newsletters (or promotional activities) until they notify us that they no longer wish to receive newsletters or promotional material.
5.3. For more information on where and for how long your personal data is retained, please contact
kalliopi.kalogera@sternerstenhus.gr

6. Security Measures for Protecting Your Data
When you provide us with your personal data, we take steps to ensure its security. We implement physical, technical, and organizational security measures, regularly update and audit our security technology, and restrict access to personal data only to employees who need it to provide services. Employees are trained in confidentiality and data security.
Some of the security measures we apply include:

Encryption
Security incident detection and management
Servers with restricted access and regular audits
Minimization of personal data usage in IT systems
Retention and secure deletion procedures
Access to systems and databases on a need-to-know basis

7. When and How We Share Your Personal Data
In the course of our activities, affiliated companies may access your personal data. Additionally, we use third-party service providers for certain tasks and may need to share your data with them. However, we only share data necessary for the provision of requested services and require third parties to protect your data and not use it for other purposes. Your data is stored in one or more databases hosted by third parties within the EU.

8. Your Rights
You have the right to request access to your personal data that we process. Additionally, you have the following rights:
8.1. Right to correct or delete your personal data (in certain cases).
8.2. Right to restrict or object to processing.
8.3. Right to receive your data for use elsewhere (under certain conditions).
8.4. Right to withdraw consent at any time (without affecting prior processing based on consent).
You also have the right to file a complaint with the Hellenic Data Protection Authority (http://www.dpa.gr/).

9. Transfer of Personal Data Outside the EU
The personal data we collect is not transferred or processed outside the European Union.

10. How to Contact Us
For any questions regarding the processing of your personal data or to exercise your rights, please email: kalliopi.kalogera@sternerstenhus.gr. Our Data Protection Officer is Ms. Kelly Kalogera.

11. Updates & Changes
This Statement was last updated on October 31, 2024. We reserve the right to modify and update this Statement at any time, without notice, except for posting the updated version on our website. We may periodically send emails regarding changes, but you should check our website frequently for the most current version of this Privacy Policy.